Assessment-Related News and Insights from PsyMax
Welcome to the latest issue of PsyMax Solution's eNewsletter.
In This Issue:
- HR.com Webcast: "Customized Behavioral Assessments," May 24 at 3:00 pm ET
- Research: Employees' Eagerness to Help Colleagues Drops Over Time
- Product Alert: Counterproductive Behavior Assessment for Candidates
Please join HR.com and Dr. Wayne Nemeroff, CEO of PsyMax Solutions, to learn about "Customized Behavioral Assessments: Leverage for Recruitment, Retention and Development."
Have you ever wondered why your CEO is more creative, somewhat sensitive to criticism, but less organized? Or why some industries attract people who are more sociable and expressive than others? Or why those in the middle management ranks are the most resilient in the workforce?
Attend this webcast and learn how to identify key behaviors that will enable you to hire for fit and also retain and develop employees for greater performance and contribution. Learn how behavioral assessments can help you to evaluate candidates and develop employees based on a "balance sheet" of the work styles needed to succeed in your organization.
Register now: http://www.hr.com/stories/1176239508780
Research
Employees' Eagerness to Help Colleagues Drops Over Time
The longer someone holds the same job the less likely the employee is to be friendly and supportive of others in the workplace, according to a study of 2,300 individuals by PsyMax Solutions.
The study found a steady drop in supportive behavior as a person's job tenure increases. After three to five years on the job there's less willingness to show concern, assist others or even to act in a welcoming manner.
PsyMax Solutions analyzed the behavioral profiles of executives, managers and other employees and found that scores for behaviors such as affiliation and empathy decline steadily with job tenure.
Complacency or loss of empathy might be anticipated with some individuals after several years on the job. Left to their own devices, some employees lose their unprompted readiness to reach out to others in their place of work. PsyMax surmises that people just become more task-oriented and set in their ways. They focus on getting the job done and are not so engaged in supportive behavior.
Senior executives below C-level often have work styles that complement the CEO's. Unlike their CEO, managers at the next level may be more collaborative or orderly. The wise CEO would be sure to be surrounded by people with such essential work style behaviors and skills.
Work style assessment instruments are increasingly being used by organizations to make more informed hiring decisions and reduce employee turnover It's to the applicant's advantage as well as the employer's to get as good a fit as possible when filling a particular opening.
A supportive employee will listen, encourage and volunteer to help others without being asked. This is more than being a team player. Someone more people-oriented will always be cultivating and nurturing relationships, which are essential to building loyalty and trust with co-workers. This type of person is in tune with his or her environment.
The individual who loses empathy stands to lose out as well. One may be doing an outstanding job, but no one may see it if the person is perceived as distant, aloof or uncaring. This can lead to isolation and have a harmful impact on dealings with internal and external customers and others outside the company.
PsyMax believes the research has important implications for management. The organization thrives when new people are integrated and made welcome, and suffers if tenured employees lose their outward focus. The study identifies a phenomenon that might otherwise be overlooked and one that can harm customer service and productivity. Fortunately, there are ways for management to address and maximize supportiveness in the workplace.
Strong supportive behavior is especially needed in some industries and functions. That's where an assessment tool may play a crucial role in selecting and recruiting people with work styles that fit the employer's needs. Development and coaching tools, moreover, can re-vitalize and reinforce an employee's supportive work style behavior.
Work style assessment is increasingly being used by organizations to make more informed hiring decisions and to reduce employee turnover. It's in the employee's and organization's interests to continually develop employees' supportive behavior as tenure increases since this work style is highly related to a customer service orientation.
Product Alert
Counterproductive Behavior Assessment for Candidates
An estimated 75% of workers admit they have stolen from their employer at least once, and a further 33% to 75% admit they have engaged in behaviors such as theft, fraud, vandalism, sabotage and voluntary absenteeism. The annual cost of such deviance is estimated to be $4.2 billion for workplace violence alone, up to $120 billion for theft, and as high as $200 billion for other delinquent behaviors.
PsyMax's new Counterproductive Behavior Work Style Assessment® inventory can help your organization to avoid becoming one of these statistics.
The PsyMax Counterproductive Behavior Work Style Assessment® inventory helps employers to minimize negative employee behaviors such as theft, lapses in ethics, harassment, violence and disregard for safety procedures. It can be administered for applicants in entry-level, managerial and professional positions.
Employers who can identify candidates with counterproductive work tendencies have a much better opportunity to control unwanted turnover and avoid costly employee behaviors such as poor attendance, drug usage and accidents.
About PsyMax Solutions
PsyMax Solutions offers an on-line suite of assessments and reports for use in employee selection and development. Developed by psychologists who have conducted assessments and written reports thousands of time, the PsyMax Solution's product suite generates results equal in quality to those reports, but at a fraction of the cost and time.
The PsyMax Solution's product suite is ready for immediate use without time-consuming and expensive consulting and IT set-up costs. In minutes, you can create your own customized Human Capital website and use our integrated product suite to align your recruitment, selection and development processes.
To learn more about PsyMax Solutions, please visit us on the web at www.psymaxsolutions.com, e-mail us at info@psymaxsolutions.com, or call us at 866.774.2273.