Assessment-Related News and Insights from PsyMax
Welcome to the latest issue of PsyMax Solution's eNewsletter.
In This Issue:
- HR.com Webinar: March 27- "Using Assessments to Reduce Unwanted Turnover"
- Research: Middle Managers Most Resilient in Workplace
- Product Alert: New Integrity Work Style Assessment
Webinar Invitation
"Using Assessments to Reduce Unwanted Turnover."
You're invited to attend an informational webinar on March 27 at 1pm ET. Please join HR.com and Dr Wayne Nemeroff, CEO of PsyMax Solutions, to learn about "Using Assessments to Reduce Unwanted Turnover."
Learn how selection assessment tools can:
- Reduce turnover
- Eliminate bad hires
- Lower recruiting costs
- Identify future top performers
- Boost interviewing accuracy
- Improve your bottom line
Space is limited. Register now.
Research
Middle Managers Most Resilient in Workplace
Middle managers are the most resilient group in the workplace, according to a study of more than 2,000 employees by PsyMax Solutions.
PsyMax analyzed the profiles of district and regional managers, department managers, supervisors and foremen for tough-mindedness and resilience, also known as ability to accept criticism. The middle managers' median tough-minded score was the highest of all groups. In comparison, company presidents and CEOs ranked the lowest for resiliency, followed by executives, and professional, technical, and administrative employees.
The study suggests that middle managers have the greatest ability to accept criticism. Perhaps because of the nature of the middle management role they continuously get feedback from all directions, from above, below and sideways. Those at the center of the organizational structure demonstrate strength in being able to manage stress and to keep resilient in the face of frustration, disappointment or criticism.
PsyMax provided the tough-minded scores for all employee groups in the study:
| President/CEO/COO | 65.5 | Low |
| Executive | 72.6 | Average |
| District/Regional Manager | 84.1 | Very High |
| Department/Unit Manager | 78.9 | High |
| Supervisor/Foreman | 77.9 | High |
| Professional and Technical | 72.6 | Average |
| Administrative and Clerical | 72.6 | Average |
According to PsyMax, resiliency is an essential skill for middle managers. Their jobs involve providing leadership to front line supervisors. They plan, direct, or coordinate the operations of companies. Middle managers may also be owners who head small businesses and require the capacity to handle frequent criticism or rejection, to work through tough negotiations and to build credibility by remaining even-tempered.
Problems can result when the resiliency skill is not developed. Common issues that might emerge are allowing stress and frustration to show, becoming defensive in response to criticism and having difficulty rebounding from setbacks.
People who need to develop resilience should readily accept critical comments and seek to learn from them. They should also try to share their thoughts or reactions, and not bottle them up. In fact, too much emotional control may cause people to close down their open communication and listening skills. So they should speak more openly and be more willing to be self-revealing. Don't make people guess where you're coming from and question whether or not you're really listening to them.
Product Alert
Integrity Work Style Assessment
An estimated 79% of workers admit they either steal or consider stealing from their employer. One in every three organizations go out of business because of employee theft. PsyMax's new Integrity Assessment can ensure your organization does not become one of these statistics.
The PsyMax Integrity Assessment helps employers to minimize those negative employee behaviors such as theft, lapses in ethics, harassment, violence and disregard for safety procedures. It can be administered for applicants and employees in entry-level, managerial and professional positions.
Employers who can identify candidates with counter productive work tendencies have a much better opportunity to control unwanted turnover and avoid costly employee behaviors such as poor attendance, drug usage and accidents.
About PsyMax Solutions
PsyMax Solutions offers an on-line suite of assessments and reports for use in employee selection and development. Developed by psychologists who have conducted assessments and written reports thousands of time, the PsyMax Solution's product suite generates results equal in quality to those reports, but at a fraction of the cost and time.
The PsyMax Solution's product suite is ready for immediate use without time-consuming and expensive consulting and IT set-up costs. In minutes, you can create your own customized Human Capital website and use our integrated product suite to align your recruitment, selection and development processes.
To learn more about PsyMax Solutions, please visit us on the web at www.psymaxsolutions.com, e-mail us at info@psymaxsolutions.com, or call us at 866.774.2273.