Assessment-Related News and Insights from PsyMax

Welcome to the latest issue of PsyMax Solution's eNewsletter.

In This Issue:


Product Alert
New Assessment for Seasonal Hourly Workers

Are you increasing your seasonal hiring and concerned about costly turnover? PsyMax can help. Industries such as retail, hotels and restaurants that employ a lot of seasonal hourly employees experience turnover rates from 60% to as high as 200% of payroll. It doesn't have to be this way.

PsyMax has developed a quick, inexpensive measure of organizational fit for employees in hourly positions like cashiers, waiters, counter personnel and others whose jobs require basic skills.

The new Seasonal Hourly Employee Assessment has been designed to benefit clients by identifying behaviors most likely to be successful in your organization, such as:

  • Service-orientation - actively looks for ways to help customers
  • Conscientiousness - feels obligated to be his/her best at work
  • Sales-focus - communicates information in a persuasive and friendly manger
  • Cooperation - collaborates with others to achieve goals
  • Ethics - maintains standards of ethical behavior and trustworthiness

For more information call Thad Meese at 866-774-2273.


Research
Research: CEOs More Sensitive to Criticism

PsyMax studied a population of 242 chief executives and analyzed their profiles for tough-mindedness and resilience, also known as ability to accept criticism. Their median tough-minded score was approximately 12 percentile points below executives at other levels.

The study suggests that CEOs get less thick-skinned as they climb the corporate ladder. PsyMax concluded that executives tend to become insulated the higher they rise in the organization and the more numerous the staff that surrounds them. This wasn't a finding that was expected, but it holds up statistically.

Corporate staffs typically serve to protect their CEO from dissent, so that when criticism does penetrate it may be all the more disturbing. Certainly not all, but many CEOs during their day-to-day affairs seem to hear little disagreement. On the contrary, a CEO's charisma may earn admiration, and obscure dissatisfaction.

Effective leaders can handle criticism and keep their emotions under control in stressful situations. Remaining even-tempered is how top executives build credibility and earn respect. They recognize that some conflict is inevitable and that other people will have and express differing viewpoints.

Problems can result when the resiliency skill is not developed. Common issues that might emerge would be allowing stress and frustration to show, becoming defensive in response to criticism or rejection, and having difficulty rebounding from setbacks. This might be one reason why many top leaders find themselves surrounded by "yes" people.


Resource
Webinar Recording of "Customized Behavioral Assessments: Leverage for Recruitment, Retention and Development"

Did you miss the PsyMax webinar with HR.com held last month? You can now access the recording: http://www.hr.com/stories/1176239508780

Have you ever wondered why your CEO is creative but unorganized? Or why some industries attract people who are more sociable and expressive than others? Or why those in the middle management ranks are the most resilient in the workforce?

Listen to this webcast recording and learn how to identify key behaviors that will enable you to hire for fit and also retain and develop employees for greater performance and contribution. Learn practical and useful information from a hands-on leader in this field. Dr. Wayne Nemeroff, founder of PsyMax Solutions, discusses how behavioral assessments can help you to evaluate candidates and develop employees based on a "balance sheet" of the work styles needed to succeed in your organization.


About PsyMax Solutions

PsyMax Solutions offers an on-line suite of assessments and reports for use in employee selection and development. Developed by psychologists who have conducted assessments and written reports thousands of time, the PsyMax Solution's product suite generates results equal in quality to those reports, but at a fraction of the cost and time.

The PsyMax Solution's product suite is ready for immediate use without time-consuming and expensive consulting and IT set-up costs. In minutes, you can create your own customized Human Capital website and use our integrated product suite to align your recruitment, selection and development processes.

To learn more about PsyMax Solutions, please visit us on the web at www.psymaxsolutions.com, e-mail us at info@psymaxsolutions.com, or call us at 866.774.2273.

Subscribe to the PsyMax Solutions Newsletter